Services · 03

VIP Concierge

White-glove handling for high-volume traders: a dedicated contact who knows you and your history.

AccessPrivate appointments, no queue
PricingPriority on recurring volume
ContactDirect line to your trader
EligibilityQualifying volume

How it works

One introduction, then trading gets personal.

1

Book an intro

Book a VIP appointment or call us. We’ll talk volume, coins, and how you like to trade.

2

Meet your trader

You get one dedicated contact with a direct line. Call or text, they know your history.

3

Trade on your terms

Private appointments, priority pricing, and the same locked-rate promise on every trade.

What VIP includes

Everything from the store, minus the waiting, plus a relationship.

  • Private appointments. Trade outside the regular queue, on your schedule.
  • Priority pricing. Recurring volume earns better pricing, quoted trade by trade.
  • Security included. Wallet setup and a security review come standard for VIP clients.
VIP concierge service at The Bitcoin Store

Common questions

How do I qualify for VIP?
VIP is for high-volume and recurring traders. Book an intro appointment or call (888) 811-2646 and we’ll see if it fits how you trade.
Do you offer service outside the stores?
For qualifying trades, yes: our courier service comes to your home or office with the same ID verification and locked rate as in store.
Why do you need my ID?
As a registered Money Services Business we’re required to verify identity on every transaction, VIP included. It protects you too: every trade has a real record with a real business.

More ways to trade

Get a trader in your corner

One conversation and you’ll know if VIP fits. No commitment, no queue.